Cvaji Terms and Conditions – A Complete Guide to Using the Platform

01 General Terms & Conditions

Cvaji (referred to herein as the "Platform", "we", or "cvaji") is an online gaming service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between cvaji and its users ("you", "Member").

By visiting the cvaji website, opening an account, playing games, or using any of our services, you are deemed to have accepted these Terms. If you do not agree with any part of these Terms, please refrain from using cvaji.

Applicable Law

Cvaji operates under an international gaming license. These Terms are governed by international e-gaming regulations and applicable financial compliance requirements.

02 Account Registration & Eligibility

To open an account on the cvaji platform, you must meet the eligibility requirements below. cvaji reserves the right to close any account opened in violation of these Terms.

Eligibility Requirements

• You must be at least 18 years old to register.
• Each individual may operate only one cvaji account.
• All information provided at the time of registration must be accurate and up to date.
• Registration is not permitted from countries or regions where cvaji's services are prohibited.
• Opening an account in someone else's name or under a false identity is strictly prohibited.

KYC Verification

For security purposes, cvaji follows the KYC (Know Your Customer) process. Identity verification is mandatory before withdrawals or for transactions exceeding a specified amount.

• Scanned copy of National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Selfie or video verification (if required).

03 Deposit Policy

Depositing on cvaji is simple and secure. Multiple payment methods are supported, including mobile banking and bank transfer. Full details of cvaji's deposit policies are outlined below.

• The minimum single deposit amount is BDT 500.
• Deposits are generally credited instantly; bank transfers may take 2–6 hours.
• There are no additional charges on deposits; however, payment gateway fees may apply.
• Only deposit from a payment account registered in your own name.
• Deposits made through third-party payments or credits are not accepted.

Deposit Methods

Cvaji currently supports the following payment methods:

• Mobile Banking (any approved mobile financial service)
• Bank Transfer (all scheduled banks)
• E-Wallet Services

04 Withdrawal Policy

Withdrawing your winnings from cvaji is a fully transparent process. All withdrawal requests are handled in accordance with cvaji's Terms and Conditions.

• The minimum withdrawal amount is BDT 500.
• The maximum amount per single withdrawal is BDT 500,000 (five hundred thousand).
• Withdrawals are typically processed within 24 hours.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals can only be made to an account registered in your own name.
• Wagering requirements must be met before any bonus balance can be withdrawn.

05 Bonus & Promotion Terms

Cvaji regularly offers a range of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before accepting.

Welcome Bonus

• A welcome bonus is available on your first deposit.
• The bonus amount is based on your deposit.
• Welcome Bonus offers generally carry a wagering requirement of 15x–30x.

General Bonus Policy

• Bonuses apply to one account, one IP address, and one device only.
• Expired bonuses will be automatically removed from the account.
• Multiple bonuses cannot be used together unless explicitly permitted.
• Withdrawals are not permitted until the bonus wagering requirements have been fulfilled.
• Cvaji reserves the right to modify or cancel any bonus offer at any time.

06 Gaming Policy

Sports Betting, slots, fish games, and more are all available on the cvaji platform. Each game has its own rules, but the general gaming policies below apply across all games.

• All game outcomes are determined by RNG (Random Number Generator) technology, certified by a third party.
• Cvaji has no influence over game outcomes; all results are entirely random and impartial.
• Official results are considered final for Sports Betting.
• For bets cancelled due to a technical error, the original bet amount will be refunded.
• Placing bets on the same match from multiple accounts is prohibited.

Betting Limits

Under cvaji's Terms and Conditions, minimum and maximum betting limits are set for each game and market, and are clearly displayed on each game's page.

07 Prohibited Activities

The following activities are strictly prohibited under cvaji's Terms and Conditions. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Money laundering or transactions involving illegal funds.
• Abusing bonus offers through the use of multiple accounts.
• Attempting to hack or gain unauthorized access to the platform's software.
• Use of bots, automated software, or artificial intelligence tools.
• Engaging in fraudulent conduct toward other members.
• Fraud using cvaji's brand, logo, or identity.
• Operating an account on behalf of a minor.

08 Account Suspension & Closure

Cvaji reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• If evidence of a terms violation is found.
• If KYC verification fails or false information is provided.
• In the case of suspicious or unusual transactions.
• By order of a court or regulatory authority.
• For accounts that have been inactive for an extended period (more than 12 months).

Voluntary Account Closure

You may close your cvaji account at any time. Please withdraw any remaining balance before doing so. Upon closure, unused real-money balances will be returned, but any bonus balance will be forfeited.

09 Responsible Gaming

Cvaji believes gaming is meant for entertainment, not addiction. In line with cvaji's Terms and Conditions, the platform is committed to helping members maintain healthy gaming habits.

• Option to set deposit limits (daily, weekly, monthly).
• Option to set a loss limit.
• Option to set session time limits.
• Options for temporary breaks or self-exclusion are available.
• Option to seek assistance from the support team if you run into any issues.

10 Privacy & Data Protection

Cvaji treats the protection of your personal information as a top priority. Data collected during registration is used solely for account management, service improvement, and legal compliance.

• Your information is never sold to third parties.
• All transactions are secured with SSL encryption.
• Information may be shared with regulatory authorities when required by law.
• You can view or update your personal information at any time.

For more information, visit our Privacy Policy Read the page.

11 Dispute Resolution

If you have a dispute or complaint with cvaji, please contact our support team first. cvaji is genuinely committed to resolving all complaints promptly and fairly.

Complaints Process

• Step 1: Submit a complaint to cvaji Support.
• Step 2: You will receive an initial response within 48 hours.
• Step 3: A final decision on complex cases will be communicated within 7 business days.
• If the matter remains unresolved, you will have the option to appeal to the licensing authority.

12 Changes to Terms

Cvaji reserves the right to amend, update, or cancel these Terms and Conditions at any time. Members will be notified via email or an on-platform notice before any changes take effect.

• At least 7 days' notice will be given prior to any significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The date of the most recent update will always be displayed at the top of this page.

If you have any questions about cvaji's Terms and Conditions, our support team is always ready to help.