Cvaji Privacy Policy – Our Commitment to Protecting Your Information

01 What information we collect

The first and most important part of cvaji's privacy policy is — telling you clearly what information we collect. cvaji collects only the information that is truly necessary to provide you with the best service. Collecting excessive or unnecessary information is against our policy.

Information Provided During Registration

When you open a new account at cvaji, certain basic information is required. This information is used to verify your identity and manage your account.

• Full name and date of birth (mandatory for age verification).
• Active mobile number and email address.
• Current residential address.
• Information related to preferred payment methods.
• National ID card or passport number (for KYC verification).

Automatically Collected Information

Some information is collected automatically when you use cvaji. This information is used for platform security and improvement.

• IP address and device type.
• Browser type and version.
• Activity logs on the platform (login times, game play history).
• Transaction date, time, and amount.
• Cookies and session data (discussed in detail below).

02 How your information is used

According to cvaji's privacy policy, collected information is used strictly for specified purposes. No unauthorized activities are conducted with your information.

Primary Use

• Creating and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing gaming services and bonus offers.
• Providing customer support services.
• Ensuring account security and preventing fraud.

Secondary use

• Analyzing and improving platform performance.
• Monitoring usage patterns as part of the responsible gaming program.
• Complying with legal and regulatory obligations.
• Providing a personalized experience according to your preferences.

03 Information Sharing Policy

Cvaji follows a strict privacy policy. Under normal circumstances, your information is not shared with third parties. However, specific information may be shared in the following limited situations.

• Payment Processor: Only necessary information is shared with authorized payment partners to complete financial transactions.
• Regulatory Authority: Information may be provided as required by the licensing authority or legal entities.
• Technology Partner: Limited information is shared with technology partners for platform operation, who adhere to the same privacy standards.
• Legal obligations: Providing information under court orders or government directives is a legal obligation.

04 Cookie Policy

Cvaji uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience. cvaji's privacy policy provides full transparency on cookie usage.

Types of cookies

• Essential cookies: Used to ensure proper platform operation and manage login sessions.
• Performance Cookies: Used to measure website speed and performance.
• Functionality cookies: Helps remember your preferences (language, theme).
• Analytics Cookies: Collects anonymized data to understand platform usage patterns.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may limit some platform features.

05 Information Security Measures

Cvaji's privacy policy gives the highest priority to information security. We use industry-leading technical and organizational measures to keep your information secure.

Technical Security

• 256-bit SSL/TLS Encryption — all data transmission is secured.
• Multi-Factor Authentication (MFA) facility.
• Encrypted database storage.
• Regular security audits and penetration testing.
• DDoS protection and firewall security.

Organizational Security

• Only authorized personnel can access user information.
• All employees receive regular data protection training.
• A rapid response plan is in place for data breach incidents.
• In the event of a security incident, affected users are notified within 72 hours.

06 Your rights

According to cvaji's privacy policy, you have several important rights over your personal information. Contact our support team to exercise these rights.

07 Information Retention Period

According to cvaji's privacy policy, your information is not retained beyond what is necessary. Information is kept while your account is active and for the period required to meet legal obligations.

• Account information: While the account is active and up to 5 years maximum after closure.
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• KYC documents: 5 to 7 years as per regulatory requirements.
• Gaming logs: Up to 2 years for security and analytics purposes.
• Cookie data: 30 days to 1 year, depending on type.

After the specified retention period ends, cvaji securely deletes or anonymizes your information so that you can no longer be identified.

08 Minor Protection

Cvaji strictly prohibits access to the platform for anyone under 18 years of age. In accordance with cvaji's privacy policy and overall policies, protecting minors is one of our highest priorities.

• Age verification is mandatory during registration.
• Additional KYC documents are requested in suspicious cases.
• Accounts identified as belonging to minors are immediately suspended.
• Any information collected from minors is deleted immediately.

09 Privacy policy changes

Cvaji may update this privacy policy from time to time. Changes to the policy may be made due to changes in law, adoption of new technologies, or service improvements.

• In case of significant changes, notification will be provided at least 7 days in advance via email and platform notice.
• Continued use of cvaji after changes will be deemed as consent to the new policy.
• The last update date is always displayed at the top of this page.
• Previous versions of the policy are preserved in our archive.

If you do not agree to the new privacy policy, you may request account closure. In that case, you will be given the opportunity to withdraw any remaining balance.

10 Contact & Complaints

If you have any questions, concerns, or complaints about cvaji's privacy policy, contact our Data Protection Team. We are always ready to assist with any privacy-related matters.